Terms and Conditions ezi88 — The Complete Guide for Platform Users

Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and ezi88 ("Platform", "we", or "the company"). This Agreement governs your access to and use of the ezi88 website, mobile application, and all related services.

By accessing the ezi88 website, registering an account, making a deposit, using any game, or claiming any bonus, you automatically and unconditionally agree to comply with all terms in this document, together with Privacy Policy and Responsible Gaming Policy which also form part of this agreement.

If you disagree with any part of these terms, you are required to discontinue use of ezi88 services. Continued use following any amendment to the terms constitutes your acceptance of those changes.

Member Eligibility

To be eligible to register and use ezi88 services, you must meet all of the following requirements:

• Be at least 18 years old on the date of registration.
• An individual registering in their own name, not as an agent or representative of any other party.
• Not residing in a country or region where online gambling is prohibited under local law.
• Never had an account previously closed or suspended by ezi88 due to a terms violation.
• Not currently enrolled in an active self-exclusion program.
• Having full legal capacity to enter into a binding agreement.

Ezi88 reserves the right to request eligibility verification at any time and to suspend an account while the review is in progress. Players found to be ineligible will have their accounts closed and any pending winnings may be forfeited.

Registration and Account Management

Each individual is only permitted to hold one account only at ezi88. Holding multiple accounts is a serious violation that will result in the closure of all associated accounts and forfeiture of balances and winnings.

Upon registration, you agree to:

• Providing accurate, complete, and up-to-date information including your full name, date of birth, phone number, and a valid email address.
• Updating your personal information promptly whenever any changes occur.
• Choosing a strong password and keeping your login credentials confidential from all parties, including ezi88 staff.
• Notifying ezi88 immediately if you suspect your account has been accessed without authorisation.

Ezi88 shall not be held liable for any losses arising from your failure to safeguard your own account login credentials. You are solely responsible for all activity that occurs under your account.

Item	Ezi88 Rules
Number of Accounts	One (1) account per individual
Minimum Age	18 years and above
Identity Verification	Required within 30 days of registration
Phone Number Verification	Required before first deposit
Currency	Malaysian Ringgit (MYR)

Deposits and Withdrawals

Ezi88 supports a wide range of payment methods popular among Malaysian users, including bank transfers (FPX), e-wallets such as Touch 'n Go eWallet, Boost, and GrabPay, as well as other approved digital payment methods from time to time.

Deposit Terms:

• The minimum deposit amount is as stated on the deposit page within the platform.
• All deposits must be made from an account or wallet registered in your own name. Third-party deposits are not accepted.
• Ezi88 does not charge any processing fees for deposits; however, your payment provider may apply their own charges.
• Deposit funds will be credited to your account within seconds to 15 minutes, depending on the payment method used.

Withdrawal Terms:

• Withdrawals are processed in less than 5 minutes for e-wallet methods and within 24 hours for bank transfers.
• The first withdrawal requires completed identity verification (KYC) before it can be processed.
• The withdrawal method must match the deposit method used, except in certain circumstances approved by the ezi88 team.
• Ezi88 reserves the right to request additional documents for verification purposes on withdrawals that exceed certain limits.
• Failed withdrawals due to incorrect account information are entirely the player's responsibility.

Bonuses and Promotions

Ezi88 offers a variety of bonuses for members, including a welcome bonus, reload bonus, weekly cashback, and seasonal promotions. All bonuses are subject to the rollover (wagering requirement) specified for each promotion.

General terms applicable to all ezi88 bonuses:

• Every bonus has a rollover requirement that must be met before bonus funds can be withdrawn. This requirement is clearly stated on each respective promotions page.
• Bonuses may only be used to play on eligible games as specified in the relevant promotion terms.
• Players may only claim a welcome bonus once. Attempting to claim the same bonus using different accounts or devices constitutes fraud.
• Ezi88 reserves the right to cancel or modify promotions at any time with reasonable notice to members.
• Any attempt to abuse the bonus system, including hedging techniques or the use of automated software, will result in bonus cancellation and account closure.
• Unused bonuses will expire automatically once their validity period ends.

Game Rules

All games offered on the ezi88 platform use a Random Number Generator (RNG) certified by an independent testing body. This ensures that every game outcome is random, fair, and cannot be manipulated by any party.

• Game results displayed on the platform are final and cannot be disputed on the basis of assumptions alone.
• In the event of a technical disruption during gameplay, ezi88 will resolve the issue based on valid server records.
• The use of assistance software, automated bots, or any tool that provides an unfair advantage is strictly prohibited.
• Ezi88 reserves the right to void any wager suspected of being placed unfairly or using methods that violate our rules.
• The RTP (Return to Player) value for each game is displayed in its respective game information. Players are encouraged to review this information before playing.

Accepted Player Conduct

Ezi88 is committed to providing a safe, fair, and enjoyable gaming environment for all members. As such, the following conduct is strictly prohibited on our platform:

• Fraud, identity theft, or providing false information to ezi88.
• Money laundering or the use of illegally obtained funds.
• Threats, harassment, or abusive language directed at other players or ezi88 staff.
• Colluding with other players to gain an unfair advantage.
• Intentionally exploiting technical vulnerabilities or "bugs" in games for personal gain.
• Any form of payment fraud, including unauthorized chargebacks.

Violation of any of the above conduct rules may result in immediate account suspension or closure, forfeiture of all balances and pending winnings, and potential legal action.

Security, Privacy, and KYC Verification

Ezi88 takes player data security and privacy extremely seriously. Our platform is protected by 256-bit SSL encryption, ensuring all data transmitted between your device and ezi88 servers is fully secured.

The Know Your Customer (KYC) process is mandatory for all ezi88 members. This process requires submission of valid identity documents such as:

• A copy of your valid identity card (MyKad) or passport.
• Proof of current address (utility bill or bank statement within the last 3 months).
• Other supporting documents as requested by the ezi88 verification team.

All submitted documents will be used solely for identity verification purposes and stored securely in accordance with ezi88's privacy policy. This information will not be shared with third parties without your consent, except as required by law.

Account Suspension and Closure

Ezi88 reserves the right to suspend or close any member's account for the following reasons without prior notice in serious cases:

• Violation of any part of these Terms and Conditions.
• Suspected or confirmed fraud, money laundering, or other illegal activities.
• Failure to complete the KYC process within the stipulated timeframe.
• Requests from law enforcement agencies or regulatory bodies.
• Holding multiple accounts.

Members who wish to voluntarily close their account may do so by contacting the ezi88 customer support team. Any valid balance in the account will be returned to you once all required verifications have been completed.

Liability Limits

To the extent permitted by applicable law, ezi88 is not liable for:

• Any indirect, consequential, or special losses arising from the use of our platform.
• Service disruptions caused by factors beyond ezi88's control, such as internet infrastructure failures, natural disasters, or cyberattacks.
• Losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Any financial decisions made by players based on information found on the ezi88 platform.

Under no circumstances shall ezi88's maximum liability to any player exceed the net deposit amount made by that player in the 30 days prior to the relevant claim arising.

Amendment of Terms and Conditions

Ezi88 reserves the right to amend, update, or modify these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the ezi88 website.

We will notify members of significant changes via in-platform notifications or the registered email address. Continued use of ezi88 services after an amendment is published constitutes your acceptance of the updated terms. You are encouraged to review this page periodically to ensure you remain up to date with the latest terms.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of ezi88's services, please contact our support team through the following channels:

• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the platform.
• Email: [email protected] (text display only)
• Response Time: Live chat — within 2 minutes; Email — within 24 hours.

The ezi88 support team operates fully in both Bahasa Melayu and English to ensure all Malaysian players receive the assistance they need without any language barrier.